Thank you so much for the Professional services & refreshing "Perspective." In as much as I was changed by car issues you were able to keep things together despite your own issues. Breathe. Pause. Reflect. I wish you well. Peace and tranquility.

Sincerely, Marc Viola

Just wanted to thank you again for doing an outstanding job. I am very pleased with the repair work. I am appreciative that you kept the cost to a minimum. Finally, thank you for being so kind and pleasant. You truly demonstrative a level of customer service that is rear these days.

Sincerely, Cara Jenkins

Just a short note to thank you and your people for taking care of my car. It looks great. If even feels better. Thank you for the outstanding care and for getting it to me on time for my trip. The trip worked out fine too.

Thank you very much for the time and effort.Robert

I would like to thank you your company for not only fixing my Honda with great technique but also providing me with excellent customer services during the recent event. Although I was not happy and frustrated when I could not have my car back on the dates I was promised, you have proved that I made the right decision for sending my car to your company right after the accident.

Especially, I wanted to thank Mr. Luis Pacheco for an outstanding job he has done. During the time my car was in your bodyshop, he informed me regularly providing with detail status and timeframe, as well as answered all of my questions. In addition, when he found out that my car’s battery was dead, he took immediate action helping fixed it with a great attitude. He once again demonstrated his dedication to the company and also proved that your company is always being responsible for your customers making sure that the best quality service is provided.

Dear Auto Craft,
I wanted to write and let you know how pleased I am with the work you did on my 2004 Toyota 4-Runner. The car looks splendid and more like it just came off the assembly line rather than an out of a body shop. Your crew here was professional and courteous and I felt like I received a great deal of attention. Thanks for a great job and keep it up. I will definitely use you for all my future auto body needs.

C. Malcolm E. McKay

I wanted to write to express my appreciation for all the work your company did in repairing the damage done to my truck. I keep it excellent condition and you returned it to me in better condition than it was prior to my accident. More importantly though, after having it back for a few days and noticing some small items that I thought still needed attention, Guy Johnson from your company was extremely helpful and responsive in attending to these items. You do superior work and you back it up. That is all any customer can ask for. I am all very appreciative to State Farm for suggesting your company when my accident occurred.

In the end, I received a quality job from experienced professionals. Thank you very much. In the future, I will not hesitate to recommend your company to anyone in need of automobile repair.

Thank you,
Greeg Olving

Dear Mr. Flores:
Just a quick note to give you my sincere thanks for a beautiful job you and your staff did on my car My car looks brand new, and I am most happy you fixed the over spray problem I had on my car.

I will continue to use you for all of my auto body work, and will also tell all of my friends what good work you and your staff do for the public. You have to be an outstanding company or USAA would not use you as someone on their team.

Thanks again, as I was most impressed how you handled my need with my paint problem, plus the car looks superior. My wife was most impressed as well as my family. I will use you in the future for any and all of my auto body needs. Keep up the fine work you and your staff are doing - as you provide excellent customer service.

Sincerely,

Randy B. Teufel

Dear Mr. Martinsen,
I am writing this letter to commend the service provided by Mr. Guy Johnson. Mr. Johnson has assisted my wife, Angela, and me with two of our vehicles. Of particular note was the last time, Aug. 23, when my wife went into the shop to inquire about obtaining touch-up paint. She had opened the truck door into a chair in the garage which resulted in a chip in the paint. She went to AutoCraft and Mr. Johnson was kind enough to provide her with a small container of touch-p paint at no charge. She was most thankful for his act of kindness and so was I. We wanted to let you know of his action as we believe it is to be commended. Action such as we believe it is to be commended. Action such as this is a great way to encourage customers to spread the word about AutoCraft in Alexandria, VA. Please tell Mr. Johnson that we said, "Thanks again."

Sincerely,
J. Bryant

Thank you for doing such a tremendous job in repairing my Benz.
I especially want to thank Rene & Silvana for their incredible friendliness and professionalism I will definitely refer you to others.

Thank you again,
Jina and Carlos